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FAQ's

1. SIZE GUIDE

  • Go to next size up if you are bigger for your height.
    • SMALL fits smaller faces and shorter adults under 5'3"
      MEDIUM universal size - fits most adults
      LARGE fits bigger faces and taller adults over 6'1

IF THE EAR LOOPS BEND YOUR EARS FORWARD, TRY STRETCHING THEM TWO OR THREE TIMES TO LOOSEN EAR LOOP LENGTH.

Head strap accessory snaps to ear loops and provides behind the head mask attachment and can improve fit.

2. WHAT DOES MY MASK PROTECT FROM?

Our mask is used for protection from airborne particles such as PM 0.3, PM 2.5, PM 10, dust, allergens, post combustion particles, shavings, biologics, odours, scents, mould, mould spores, particles in wildfire smoke, volcanic particulate pollution, and other airborne contaminants. Highly efficient filtering masks help protect the mask wearer from particles as small as .254 microns. Particulate respirators are designed to protect the wearer of the mask only.  For environments where cross-contamination is a concern, a surgical mask is recommended.

3. WHAT IS MY MASK MADE OF?

The filter media in the mask is sewn into the middle layers of the mask and is not replaceable.  The disk on the side of the mask is a one way exhalation valve to facilitate the exit of moisture and CO2 from interior of the mask.  The masks can be maintained by hand wash and hang dry.  Raw materials are: printed breathable fabric outer and microfiber poly knit inner layer, original melt blown particle filter, activated carbon filter, soft spandex trim and ear loops, aluminium noseband, Exhale valve base and cover with silicone stopper.

4. MATERIAL COMPONENTS

5. WILL MY MASK HELP PROTECT FROM ODOURS?

Your mask is in use in many environments for intercepting odours such as in poor air quality, natural disasters, proximity to chemicals, perfumes, cleansers and other triggering odours, and in beauty CARE (hair, nail, lash, tan) . The middle layers of carbon filter (for odours, VOC's, Ozone) and particle filter help to prevent sensitive lungs from these odours and particles. Our mask excels in features of reusability, fit, comfort and filtering capability.

6. HOW LONG WILL MY MASK LAST?

The filtering media in the middle layers of our mask have an obsolescence date of 4 years from manufacturing. In environments of high particulate matter such as poor air quality conditions, it is recommended the mask be replaced every 4-6 months, or when a noticeable increase in breathing resistance occurs.

7. WASH CARE INSTRUCTIONS

Wash the mask by rinsing the outer and inner layer with water and mild liquid soap. Gently rub the inner and outer layers.  Rinse again, do not squeeze the mask.  Hang dry fully before using it again.

8. DAILY MAINTENANCE

You may use Alcohol wipes >61% or alcohol spray without affecting filtering efficiency.
Over washing eventually may affect integrity of filter media sewn into middle layers of the mask.

9. WHAT IS THE REASON TO HAVE A MASK?

Our mask is a simple, non-invasive way to protect respiratory health. As we are exposed to an increasing number of environmental pollutants every day; masks provide immediate protection of your health.
As the world tackles the Covid-19 pandemic,  the WHO & government bodies recommend wearing a face mask to prevent breathing germs from asymptomatic carriers by blocking droplets.
We now know from recent studies that a significant portion of individuals with coronavirus lack symptoms (“asymptomatic”) and that even those who eventually develop symptoms (“pre-symptomatic”) can transmit the virus to others before showing symptoms. This means that the virus can spread between people interacting in close proximity—for example, speaking, coughing, sneezing or even breathing — even if those people are not exhibiting symptoms. Considering this new evidence, CDC recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain (e.g., grocery stores, offices, schools and pharmacies).
Essentially, you must operate with the assumption that every person you share a space with is infected, and vice versa. Each one of us has a significant role in flattening the curve. Be safe!

Our mask is a tool for wellness, style, and a symbol of care for yourself, the planet, and the future.

10. WHEN WILL MY ORDER BE SHIPPED AND WHEN CAN EXPECT IT TO ARRIVE?

Orders are normally shipped within one day of receipt, Monday through Friday,. For domestic orders, estimated delivery within India is 2-7 days. There is an option of express/speed shipping. International orders are shipped by DHL /FEDEX International or your preferred choice of shipping service with estimated delivery 4-10 days. A shipping confirmation email for all orders indicates Tracking Number.

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